Vision, Missions & Value


To be the preferred water services provider in Indonesia by satisfying our customers and exceeding  our stakeholders’ expectation.


  1. To satisfy our customers with high level services and by providing a good quantity, continuity and quality of water through operational excellence.
  2. To maintain a sustainable cooperation with the public stakeholders for the benefit of the population while complying with prevailing regulations.
  3. To develop our employees potential to maximize their performance, and satisfaction and provide them with a healthy and safe environment.
  4. To ehance value creation to our shareholders.
  5. To be socially responsible, to protect the environment and to implement good corporate governance.
  6. To liaise with all parties involved with the water resources in order to improve the general awareness regarding scarcity of water.
  7. To develop long term strategic alliances with our business partners.
  8. To maintain a good corporate image.


  1. Responsibility
  2. Caring
  3. Trustworthy
  4. Innovative